Questions about shipping, ordering & returns
How long does shipping take?
Shipping usually takes
5-10 working days within Austria.
Can I return my order?
Yes, you have a 14-day return policy from the date you receive the goods.
Which payment methods do you accept?
We accept all common payment methods including credit card, PayPal and Klarna.
Are the products high-quality?
Yes, we work exclusively with vetted suppliers and quality controls to ensure high standards.
Do you offer customer service?
Yes, our customer service usually responds within 24 hours and will be happy to help you with any questions.
Contact us anytime via email
rsplanet.online@gmail.com
Support: Mon-Fri 09:00 - 18:00